Help desk - sheetize.app

Automatic troubleshooter

Please choose a correct issue which you are facing

My plan is not active

Use this if the plan is not in an activation state, for example: it is displaying incorrect number of uses and downloads, with the Drive it is showing incorrect number of the storage. It will help you to call for a resynchronization and get the plan back to the online personal shelf.

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Payment unsuccessful

This possibily will help you to solve the problem in case you complete the payment via the services of our partners, but the plan is not there because of several issues which can be listed here as: there are interuptions in the internet connection, software errors.

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Please read Frequently asked questions before sending a ticket or email
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Version number: 2.1.9
Last updated: Friday, February 21, 2025